{"id":9959,"date":"2020-12-11T10:05:00","date_gmt":"2020-12-11T09:05:00","guid":{"rendered":"https:\/\/www.icasque.com\/liveloveride\/?p=9959"},"modified":"2021-09-07T11:24:15","modified_gmt":"2021-09-07T09:24:15","slug":"les-services-icasque-com","status":"publish","type":"post","link":"https:\/\/www.icasque.com\/liveloveride\/les-services-icasque-com\/","title":{"rendered":"Les services iCasque.com !"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Vous \u00eates toujours aussi nombreux <strong>\u00e0 nous faire confiance dans le choix de votre \u00e9quipement moto et cette relation nous tient \u00e0 c\u0153ur depuis plus de 10 ans.&nbsp;<\/strong>Votre satisfaction c\u2019est bien \u00e9videmment notre priorit\u00e9 quand vous faites appel \u00e0 nos services pour vous \u00e9quiper.&nbsp;<\/p>\n\n\n\n<!--more-->\n\n\n\n<p class=\"wp-block-paragraph\">Nous travaillons sans rel\u00e2che dans ce sens et essayons de <strong>vous proposer un maximum de services<\/strong> pour vous faciliter la vie. Parmi eux, j\u2019en retiendrais<strong> 6 principaux <\/strong>qui vous aident quand vous \u00eates dans une optique d\u2019achat sur&nbsp;<a href=\"http:\/\/www.icasque.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">iCasque.com<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Les Services d&#8217;iCasque.com<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;Le service client 5\/7 jours<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.icasque.com\/liveloveride\/wp-content\/uploads\/2020\/12\/satisfait-ou-rembourse\u0301-icasque-1-1024x683.jpg\"  alt=\"satisfait ou rembourse\u0301 icasque 1\" class=\"wp-image-998\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">C\u2019est la base&nbsp;! Vous offrir <strong>un service client de proximit\u00e9<\/strong>, le plus efficace possible <strong>pour vous conseiller, vous informer ou encore faciliter vos projets<\/strong>, bref, tenter le sur mesure. C\u2019\u00e9tait d\u00e9j\u00e0 notre priorit\u00e9 <a href=\"https:\/\/www.icasque.com\/liveloveride\/le-service-client-www-icasque-com-a-votre-ecoute\/\">dans cet article dat\u00e9 de 2014<\/a>, la relation client \/ usager demeure un pilier de notre culture d\u2019entreprise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ouvert du lundi au vendredi soit 5 \/ 7 jours<\/strong>, &nbsp;les pr\u00e9noms ont chang\u00e9 mais&nbsp;Samira, Cynthia, Guillaume\u2026 Que vous retrouverez derri\u00e8re le <strong>t\u00e9l\u00e9phone (04.93.16.71.30)<\/strong> ou derri\u00e8re un <strong>mail (\u00e9crire \u00e0&nbsp;<a href=\"mailto:contact@icasque.com\" target=\"_blank\" rel=\"noreferrer noopener\">contact@icasque.com<\/a>)<\/strong> auront la m\u00eame volont\u00e9 de vous satisfaire.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour calmer une angoisse, m\u00eame en dehors des horaires d\u2019ouverture du service client, les demandes \u00e0 Emma ou Fred via <strong>la messagerie priv\u00e9e des r\u00e9seaux sociaux iCasque<\/strong> fonctionnent \u00e9galement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Paiement CB en 3X sans frais<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.icasque.com\/liveloveride\/wp-content\/uploads\/2020\/12\/paiement-3x-sans-frais-1-1024x683.jpg\"  alt=\"paiement 3x sans frais 1\" class=\"wp-image-998\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Vous \u00eates compl\u00e8tement \u00e0 la d\u00e8che mais il vous faut imp\u00e9rativement acheter un nouveau blouson moto pour votre prochaine vir\u00e9e entre potes&nbsp;? La&nbsp; paie ne tombe que dans 2 semaines\u2026 Pas de panique, un des services iCasque, c\u2019est de <strong>vous proposer des facilit\u00e9s de paiement<\/strong>. Si votre <strong>commande est sup\u00e9rieure \u00e0 200\u20ac, vous avez la possibilit\u00e9 de lisser votre achat en 3 \u00e9ch\u00e9ances<\/strong> directement au moment de la commande.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cette option peut aussi fonctionner avec les ch\u00e8ques<\/strong>\u2026 Qui ne sont pas sans provision. En cas de paiement par ch\u00e8que, iCasque sera s\u00fbrement amen\u00e9 \u00e0 vous demander des pi\u00e8ces justificatives mais c\u2019est possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Attention \u00e0 ne pas vous emballer avec les paiements \u00e9chelonn\u00e9s mais ce service peut bien d\u00e9panner.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Montage kit bluetooth gratuit<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.icasque.com\/liveloveride\/wp-content\/uploads\/2020\/12\/bluetooth-1024x683.jpg\"  alt=\"bluetooth\" class=\"wp-image-998\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Car elle r\u00e9pondait \u00e0 un besoin, cette offre de service est symbolique du \u00ab&nbsp;sur-mesure&nbsp;\u00bb que nous recherchons.<\/strong> Dans <a href=\"https:\/\/www.icasque.com\/liveloveride\/une-exclusivite-icasque-votre-casque-moto-kit-bluetooth-en-main\/\">cet article de 2015<\/a>, nous \u00e9voquions ensemble cette id\u00e9e simple qui fait d\u00e9sormais un carton puisque vous \u00eates tr\u00e8s tr\u00e8s nombreux \u00e0 utiliser ce service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Le montage gratuit de votre kit bluetooth sur votre casque moto est encore \u00e0 ce jour une exclusivit\u00e9 iCasque.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En ligne,<strong> <a href=\"https:\/\/www.icasque.com\/casques-moto-bluetooth.html\">les offres de packs casque moto + intercom sont multiples<\/a> <\/strong>mais <strong>on reste bien \u00e9videmment ouvert \u00e0 toutes les demandes de combinaisons<\/strong>, il suffit de nous en faire la demande.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous \u00eates \u00e0 proximit\u00e9 de <strong>notre boutique <\/strong>situ\u00e9e au<strong> 28 rue Barla <\/strong>dans le quartier du <strong>port de Nice<\/strong>,&nbsp;<strong>Geoffrey et Tanguy&nbsp;<\/strong>se feront \u00e9galement un plaisir de<strong> vous faire le montage de votre intercom.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Satisfait ou rembours\u00e9 sous 60 jours<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.icasque.com\/liveloveride\/wp-content\/uploads\/2020\/12\/satisfait-ou-rembourser-1024x683.jpg\"  alt=\"satisfait ou rembourser\" class=\"wp-image-998\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Pas totalement convaincu de votre \u00e9quipement, il ne r\u00e9pond pas pleinement \u00e0 vos attentes ou bien il taille trop petit\u2026 L\u00e0 encore pas de stress. <strong>Vous avez 2 mois pour nous retourner votre article peu importe le motif.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Vous avez ainsi la possibilit\u00e9 soit de l\u2019\u00e9changer soit de vous faire int\u00e9gralement rembourser.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c9videmment, il ne s\u2019agit pas de nous renvoyer votre combie compl\u00e8tement arrach\u00e9e apr\u00e8s avoir arsouill\u00e9 durant 2 mois\u2026 Non, <strong>on retourne le produit dans son emballage, avec ses \u00e9tiquettes, neuf, avec tous ses accessoires, propre sans accroc.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Livraison gratuite \u00e0 partir de 90\u20ac<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.icasque.com\/liveloveride\/wp-content\/uploads\/2020\/12\/gratuit-1024x683.jpg\"  alt=\"gratuit\" class=\"wp-image-998\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Pas de petites \u00e9conomies&nbsp;! \u00c7a fait toujours un peu rager de payer des frais d\u2019exp\u00e9dition alors <strong>profitez de la livraison gratuite \u00e0 partir de 90 euros d&#8217;achats pour toute commande livr\u00e9e en France M\u00e9tropolitaine dans un point relais.&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans cette p\u00e9riode de confinement li\u00e9e \u00e0 la crise sanitaire, bien entendu, ce service continue, seuls les prestataires de service peuvent varier.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Remboursement de la diff\u00e9rence<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.icasque.com\/liveloveride\/wp-content\/uploads\/2020\/12\/rembourser-la-difference-1024x683.jpg\"  alt=\"rembourser la difference\" class=\"wp-image-998\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Enfin, c\u2019est peut-\u00eatre la moins connue de notre offre de services mais <strong>sous r\u00e9serve de conditions non n\u00e9gociables, iCasque vous rembourse la diff\u00e9rence si vous trouvez moins cher ailleurs.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En&nbsp; effet, <strong>dans les 48 heures qui suivent votre achat, si vous trouvez sur un autre site de vente en ligne fran\u00e7ais <\/strong>dont le si\u00e8ge social est bas\u00e9 en France, <strong>exactement le m\u00eame produit (couleur et taille identiques), en stock et imm\u00e9diatement disponible, vendu dans son \u00e9tat neuf, iCasque s&#8217;engage \u00e0 vous rembourser la diff\u00e9rence.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Voil\u00e0 il nous semblait important de faire un petit rappel des principaux services que votre \u00e9quipementier iCasque vous propose.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En esp\u00e9rant que vous continuerez \u00e0 nous faire confiance durant les 10 prochaines ann\u00e9es, je vous souhaite \u00e0 tous un max de Gazzz&nbsp;!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vous \u00eates toujours aussi nombreux \u00e0 nous faire confiance dans le choix de votre \u00e9quipement moto et cette relation nous tient \u00e0 c\u0153ur depuis plus de 10 ans.&nbsp;Votre satisfaction c\u2019est bien \u00e9videmment notre priorit\u00e9 quand vous faites appel \u00e0 nos services pour vous \u00e9quiper.&nbsp;<\/p>\n","protected":false},"author":5,"featured_media":9991,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[207,208],"tags":[475],"class_list":["post-9959","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actu-icasque","category-team-and-co","tag-lesservicesicasque-com"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Les services iCasque.com ! 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